Digital Product Nature
All products available on Prime Secretarial Institute are digital and delivered electronically. Once a purchase is completed and access to the digital content has been provided, it cannot be returned, exchanged, or refunded. This policy ensures the protection of our intellectual property and upholds the fairness of digital transactions.
No Physical Shipments
We do not offer or ship any physical products. Every item listed on our website — including courses, eBooks, templates, guides, and toolkits — is accessible digitally through online download or virtual delivery.
Non-Refundable Purchases
Due to the instant accessibility of digital materials, all purchases are considered final and non-refundable. Customers are encouraged to review product descriptions carefully before placing an order to ensure that the chosen item suits their needs.
Product Access Issues
If you experience any technical issue accessing your purchased materials, you may request assistance through our official support channels. While we do not provide refunds, we will make every reasonable effort to ensure you receive full access to the digital product you have purchased.
Policy Agreement
By purchasing any digital item from Prime Secretarial Institute, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund and Returns Policy.
